Return Policy
We will be happy to make an exchange or credit the credit card account used for any items you are not completely satisfied with. The item must be returned and received by De La Tierra within 14 days of the shipping date un-used and in perfect condition with original packaging. Ship pre-paid and insured via a traceable carrier (ie UPS or FEDEX). Please email us at www.shop@delatierra.com to notify us of your return. Shipping and handling on returned merchandise is non-refundable. Please note that "sale/clearance " merchandise is non-returnable/non-refundable. Final sale only.

Shipping/Handling
Orders placed Monday-Friday before 1PM CST will begin processing that day (excluding holidays)and will ship within 72 hours pending availability and credit card verification. All orders placed after 1 PM CST will begin processing the next business day and will ship within 72 hours.

Orders placed after 1PM on Friday will begin processing the following Monday. De La Tierra will contact you with a follow-up e-mail if the merchandise you have purchased is not currently in stock. Unfortunately, at this time we do not accept international orders.

We can only ship to physical street addresses in the USA (50 states) We can not ship to a P.O. box.